VFS Global Revolutionizes Indonesia’s e-VoA Application Process with New Digital Platform

VFS Global, the world’s largest outsourcing and technology services provider for governments and diplomatic missions, has introduced a state-of-the-art online platform to streamline the Electronic Visa on Arrival (e-VoA) application process for travelers to Indonesia. This innovative platform is designed to enhance user convenience, support Indonesia’s inbound tourism goals, and elevate the overall customer experience. The initiative aligns with the Indonesian government’s vision to strengthen its tourism infrastructure and achieve its ambitious target of welcoming 14 million visitors by 2025.

A Seamless e-VoA Application for 97 Countries

The newly launched e-VoA platform by VFS Global is available for travelers from 97 eligible countries, including India. Through this platform, applicants can complete the visa application process entirely online, ensuring a hassle-free experience. Travelers can receive their pre-approved e-VoA before departure, making their journey smoother and more efficient.

Jiten Vyas, Chief Commercial Officer and Head of Business Development at VFS Global, emphasized the company’s dedication to innovation, stating, “We are committed to providing a seamless visa application process for our customers. The introduction of this secure, user-friendly e-VoA platform for Indonesia is a significant step forward. It simplifies the visa application process, making it faster, easier, and more convenient for travelers. As Indonesia continues to be a sought-after global destination, we are honored to facilitate the entry of visitors from 97 countries through this cutting-edge platform.”

Four Simple Steps to Apply for Indonesia’s e-VoA:

1. Visit https://indonesiavoa.vfsevisa.id/
2. Submit all the required documents
3. Pay the necessary fees online
4. Receive a pre-approved e-VoA via email before departure

Once payment is made online, travelers can enjoy expedited entry through E-gates or immigration counters, ensuring a faster and more convenient arrival experience.

Key Features of the New e-VoA Platform

• Error-Free Documentation: The platform ensures that all submitted documents are complete and free from errors, reducing potential delays.
• OCR Technology: Advanced Optical Character Recognition (OCR) technology enables automatic population of applicant details, saving time and effort.
• Group Bookings: A group booking feature is available, making it ideal for travel trade professionals and event organizers.
• Dedicated Support: Travelers can access email and live support in seven languages – English, Mandarin, Japanese, Korean, Arabic, German, and French. Additional languages will be introduced soon to cater to more markets.

Expanding Indonesia’s Tourism Reach

To further promote Indonesia as a top travel destination, VFS Global has established dedicated tourism promotion kiosks at its offices in Dubai, Mumbai, and Shanghai, with plans to launch another in Australia. These kiosks aim to boost Indonesia’s visibility in key markets, including India, China, Australia, Korea, Japan, and the Middle East.

By leveraging its extensive global network and cutting-edge digital solutions, VFS Global is playing a pivotal role in supporting Indonesia’s tourism ambitions while delivering a superior visa application experience to travelers worldwide.